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FAQs

Frequently Asked Questions

Do you work on existing Shopify stores or only new builds?

Both – we work with existing Shopify stores on ongoing development, improvements, and rebuilds, and we also help brands build new Shopify sites from start to finish.

How do projects typically start?

Projects typically start with a short introductory call. We’ll talk through what you’re looking to achieve, any existing challenges, and the scope of the work. After the call, we’ll follow up with a clear cost estimate before anything begins.

Can you work on a day rate or provide ongoing support?

We work on both a day-rate basis and fixed-scope project work, depending on what makes the most sense for the work. We also offer ongoing support for clients who need regular development help or a reliable Shopify partner over time.

Do you work with Shopify themes or fully custom builds?

We work with existing Shopify themes as well as fully custom Shopify builds, choosing the approach that best suits the store and its long term needs.

Do you collaborate with designers or agencies?

We regularly collaborate with designers and agencies, either as a dedicated Shopify developer or as part of a wider project team. We’re comfortable fitting into existing workflows and working alongside other specialists.

Can you help improve performance or fix issues on an existing store?

Absolutely, we can carry out a site audit to identify issues across areas like performance, accessibility, SEO, and overall user experience. From there, we can either handle the required development work directly, or help prioritise the next steps so improvements are made in the right order.